Reduce IT Support with Managed Print Services
It is a well documented fact that in many IT Departments, up to 40% of support time can be spent on print related issues. Managed Print Services removes the admin burden from the IT department.
In a Collate Managed Print Services environment, all devices are monitored and tracked with our engineers being alerted to problems before they impact on your organisation. Subsequently reducing downtime, increasing staff productivity and increasing the amount of time valuable IT staff can spend on other responsibilities.
By implementing a Managed Print Services solution, you will gain fleet management & control, monitoring, reporting, and reviews from your desktop; there’s no need to wander from machine to machine to conduct meter reading and maintenance checks.
Collate can also help with device selection. The popularity of small expensive desktop units has been expensive in terms of IT resource. Collate will advise on the optimum print devices to suit your organisational needs.
Importantly, you have a single point of contact for all your print devices. More often than not, devices are added in an ad hoc manner and organisations have multiple contracts with multiple suppliers on a variety of different brands of printers.
By moving to a single MPS solution, Collate will take responsibility for your printing needs and environment.
FREE Print Audit
A Managed Print Services solution from Collate means:
- Single point of contact
- Single SLA covering all machines
- Consumables managed for you
- Minimum possible downtime
- Fully covered support solution
- Fully scalable solution
- Future proofed
- Reduced drain on IT budget through Fleet optimisation
- Reduced costs through managed print services
To see how Collate can help you reduce your IT support through a Managed Print Services solution, contact us today.
RNLICaroline Slater, Networks and TelecomsPoole, Dorset.
U-DriveRichard Sutton, General ManagerPortsmouth, Hampshire.
RollalongMichael Bretton, IT ManagerWimborne, Dorset
Our company has recently switched to Konica Minolta MFDs and we have worked with Mark and Adrian from Collate to replace our existing fleet of Canon devices. The transition to the new fleet of KM machines has been very smooth. Mark and Adrian have gone out of their way to assist in all aspects of the project, are well organised, flexible and very helpful to our end users. We would highly recommendFinishing BrandsDan Banning, ITBournemouth, Dorset.
St John Ambulance are very pleased with the service and help we receive from the office and engineers. They are always very knowledgeable and take time to explain in detail. The engineers are always very friendly and helpful and make the effort to ensure that we receive a fast response to our call-outs, if they can call into the office even after hours to help they do. Exceptional service.St John AmbulanceElaine Leighton, Sales and Marketing ManagerDorchester, Dorset.
Last year we conducted a rigorous review of our office equipment suppliers; we are now delighted to confirm that Collate Business Systems Ltd supply the whole group! Which includes “Olds Motor Group”, “The Wasabi Company”, “The Watercress Company” and “Highwood”. From the very start Collate were professional but friendly; we really felt we were being listened to and we liked that. It is our pleasure to recommend this company and its staff ...The Watercress CompanyAndrea Guppy, Senior AdministratorBasingstoke, Hampshire.
It was important for the school to source a partner that had the ability and knowledge to provide the discovery/recommendation and solution the school required but most importantly, post installation Collate were there with extensive training and support for our staff. The solution from Collate offered powerful reporting tools allowing department heads to interrogate the printing done on each account, take action and limit certain users if ...Budmouth CollegeDavid Bone, Director of HR and FinanceWeymouth, Dorset
Collate Business Systems have supplied Hearnes Estate Agents since our first day of business back in the 1990’s and still supply all our printing scanning and copying requirements today. They have always supplied both quality products and services to Hearnes and I would strongly recommend them to any company looking for fellow professional’s to deal with.Hearnes Estate AgentsSally Gravener, Managing DirectorBournemouth, Dorset.
Being the largest serviced office complex in South Dorset, we must have excellent copying/printing services for our 50+ tenants. Collate Business Systems has provided that since we started up in 2007. They have also helped several of our tenant businesses who have progressed to their own separate requirements.Lynch Lane Offices LimitedCharlotte Buckle, DirectorWeymouth, Dorset.
Marden Edwards have a strong and productive relationship with Collate who have supplied us constantly for the past decade or more. We require flexibility around support and that area has been tailored to our needs. Collate are a professional company who seem to instinctively know our pain points and are there on hand to assist. I would say that a key benefit to us as a company is that Collate sales and support operations are seamless and th...Marden Edwards LtdPierre Daniel, Purchasing ManagerWimborne, Dorset.
As a specialist volume printer it was important that Dupli-Service not only had heavy duty equipment, capable of printing high volumes at speed, but that they also had excellent print quality and reliability. In an age of throw away technology, this is often hard to find.
After much research we chose Collate Business Systems Ltd as our supplier early in 2008 and secured both a colour and a mono production machine. As they were Konic...Dupli-ServiceRichard Ferns, Business OwnerPoole, Dorset.
The relationship between Kings Bench Chambers and Collate Business Systems dates back to early 2001. Since that date they have provided quality products and service. We require integrity from our suppliers that is beyond reproach, Collate are not found wanting. When we contact them we are not a number in a big system, we are a valued client and made to feel that way, it’s refreshing.Kings Bench ChambersAlan Conner, Senior ClerkChristchurch, Dorset.
Mortgage Intelligence have worked with the Collate team since March 2000, 14 years and have enjoyed a great working relationship. Collate have always supplied us with quality products - we currently have a number of Konica Minolta Bizhub C224’s and use servicing as is required, via their new remote monitoring system. We are very happy to give Collate our seal of approval. When I call Collate I speak to real people that want to help!Mortgage IntelligenceRichard Morgan, Project ManagerBournemouth, Dorset.
Aim AviationDavid Ward, Finance DirectorChristchurch, Dorset.
I just wanted to thank you for our new BizHub. Firstly I am really pleased with the machine, we have done a couple of thousand on it already with no hiccups, very straightforward to use and the quality is excellent even on the heavier card stock.
The team at Collate couldn't have been more helpful and they had us up and running in no time. Excellent service - and a free ipad to boot! Do pass on my thanks. Every dealing we have had ...PP PrintingRichard OswaldChristchurch, Dorset.
SchlumbergerChristine Herring, Facilities SupervisorSouthampton, Hampshire
Mark Pincott MPA AssociatesMark PincottBournemouth, Dorset.
We have worked with Collate for many years as suppliers of our large output copying devices. In addition to our maintenance and support requirements, they recently installed a remote print service capability which allows them to manage our output devices online. The Collate team have always provided a professional supply, support and service capability and I have no hesitation in recommending them to other potential customers.Parkegate Engineering LtdNeil Winkley, Managing DirectorPoole, Dorset.